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HDT Software

Services · Forward-Deployed Engineering

An engineer in your team, shipping from week one.

As Forward-Deployed Engineers (FDE), we work close to your users, inside your systems, turning fuzzy requirements into software that runs. AI agents do much of the typing. We bring the judgement, the architecture and the operational discipline.

Prototype to MVP

Most ideas die between the slide deck and the first working version. We close that gap in days or weeks, so you can decide on evidence, not estimates.

  • Requirement workshops with the people who own the problem
  • Clickable, working proof of concept on real or realistic data
  • MVP built on a production-ready foundation, not a throwaway demo
  • Short iterations with demos you can put in front of users
  • Clear go / no-go and next-step recommendations

Agentic development & AI automation

We use AI agents such as Claude Code every day to build software faster, and help teams do the same, safely, on their own processes and data.

  • AI assistants and agents that act through your existing APIs
  • Ticket, email and document triage, summarisation and routing
  • Agentic coding workflows and guardrails for your developers
  • Tool and data connections for AI models (MCP servers, APIs)
  • Data protection, evaluation and human review for each use case

Cloud, IaC & CI/CD

Everything we build lands on infrastructure defined as code and deployed through pipelines, so it can be reviewed, repeated and recovered.

  • Azure and AWS landing zones and application environments
  • Infrastructure as code with Terraform and Bicep
  • CI/CD pipelines in Azure DevOps and GitHub
  • Serverless automation, identity and access with Microsoft Entra ID
  • Cost, security and reliability reviews of existing workloads

Custom tools, integrations & websites

The software that makes a team’s day easier is often small and specific. We build it, connect it to the systems you already own and keep it maintainable.

  • Internal tools and dashboards built around a real workflow
  • REST and GraphQL API integrations and data synchronisation between platforms
  • Automation scripts in Python and PowerShell
  • Fast, multilingual, GDPR-aware websites (like this one)
  • Documentation your team can actually maintain from

Incident response & postmortems

When a security incident or a major outage hits, you need a calm, experienced pair of hands, then an honest account of what happened and what to change.

  • Hands-on support to contain, stabilise and restore service
  • Root-cause analysis across infrastructure, code and process
  • Blameless postmortem reports with a prioritised action plan
  • Hardening: access reviews, secrets, logging and alerting
  • Rescue of stalled or failing technical projects

IT service management modernisation

We have led the replacement of legacy service desks for thousands of users. Whatever the tool, success depends on the processes, data and integrations around it.

  • Platform assessments, RFP support and vendor-neutral selection
  • Migration from legacy ITSM to modern SaaS platforms
  • Incident, request, change and knowledge process design
  • Service catalogue, CMDB consolidation and discovery
  • Integrations with Microsoft 365, Intune and line-of-business apps

Ways to work together

Pick the format that fits the problem.

  • 01

    Prototype sprint

    One to two weeks, fixed scope: a working proof of concept and a clear recommendation on what to build next.

  • 02

    Embedded delivery

    We join your team for a few weeks or months to take a product or platform from MVP to production.

  • 03

    Incident & rescue

    Short-notice help when something is broken or a project has stalled, with a postmortem at the end.

  • 04

    Interim technical leadership

    A solution lead, technical programme manager or senior engineer for your programme, remote or on site in the EU.

Tools we work with

Chosen for fit, not loyalty. We don’t resell licences or earn margins on tools.

AI & agentic development

  • Claude Code
  • Claude API
  • Gemini API
  • MCP servers
  • Agentic workflows

Cloud & DevOps

  • Microsoft Azure
  • Azure Automation
  • AWS
  • Terraform
  • Bicep
  • Azure DevOps
  • GitHub
  • Netlify

Service & work management

  • ServiceNow
  • Xurrent (ex-4me)
  • BMC Remedy
  • monday.com
  • SAP SuccessFactors

Microsoft workplace & identity

  • Microsoft 365
  • Outlook & Exchange
  • Entra ID & Active Directory
  • SSO (OAuth 2.0 / OIDC)
  • Intune
  • Configuration Manager (SCCM)
  • Operations Manager (SCOM)

Infrastructure & platforms

  • VMware
  • Hyper-V & System Center
  • Xen
  • Linux & HP-UX
  • Oracle
  • SAP

Languages & web

  • Python
  • PowerShell
  • TypeScript
  • Java
  • REST APIs
  • GraphQL
  • Next.js
  • Astro
  • Sanity.io

Not sure where to start?

Describe the problem in a few lines. We will tell you honestly whether we can help and what a first step could look like.

Get in touch